1. Introduction

Welcome to D’ Lumy Supply Company (hereinafter referred to as “we”, “our” or “the Store”). These Terms and Conditions govern the use of our website dlumysupplycompany.com (hereinafter, “the Site”) and the purchase of products through it. By accessing and using the Site, you agree to comply with and be bound by these Terms and Conditions.

2. Use of the site

2.1. Eligibility
To use the Site and make purchases, you must be at least 18 years of age or using the Site under the supervision of an adult or legal guardian.

2.1. User account
By registering on the Site, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.

3. Orders and prices

3.1. Placing orders

By placing an order on the Site, you agree to provide true and accurate information. We reserve the right to refuse any order you place with us.

3.2. Prices

All prices displayed on the Site are in US dollars; applicable taxes are visible at checkout unless otherwise indicated. We reserve the right to change product prices at any time without prior notice.

3.3. Payments

We accept the payment methods available at the time you finish processing your orders. Payment must be completed before products are shipped.

4. Shipping policy

We are committed to delivering your hair care products in a timely and efficient manner. Here’s what you need to know about our shipping policy:

4.1 Processing time
We process orders within 1-2 business days of receiving them. Orders received after 3 p.m. EST will be processed the next business day.

4.2 Shipping time
Once your order is processed, we’ll ship it through our trusted shipping partners. Shipping times may vary depending on your location at checkout. Standard shipping: 2-7 business days.

Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will do our best to keep you informed of any delays.

4.3 Cost of shipping
Shipping costs will be calculated based on the weight of the items and your location. You can check the shipping cost at checkout before placing your order.